Staff at a suburban supermarket in Melbourne say they feel unsafe at work after security guards were removed. This came after a series of physical attacks and verbal abuse by customers.  3  More than 50 workers at the store have signed a letter calling for a permanent security guard following a series of incidents, including a customer threatening to attack a supervisor with a knife.
“A security worker had guarded the store each night from 7 p.m. until 12 a.m., but that had stopped suddenly on Monday,” employees said. One worker said an angry customer had thrown a chicken at his head after complaining about how long she had waited to be served. Another worker said the lack of protection at the store made her feel uncomfortable at work.  4  However, the spokesman of the supermarket said the store had taken strong action in response to incidents. “We have found very few instances of bad customer behavior at our store in the past year. In the rare cases we have seen bad behavior, we have taken strong action in response, including banning a customer from the store.”

墨尔本郊区一家超市的工作人员称，自从保安被撤职后，他们觉得在工作时不安全。在此之前，发生了一系列由顾客造成的人身攻击和言语辱骂事件。 3  在这一系列事件发生后，包括一名顾客用刀威胁要袭击一名超市主管，超市的50多名员工签署了一封联名信，要求超市招聘一名固定保安。 员工们说：“之前每天晚上7点到12点，一名保安一直在这家超市承担保卫工作，但周一突然消失了。”一位员工说，一位愤怒的顾客抱怨自己等了很久才接受到服务，就把一只鸡扔到了他的头上。另一名员工说，在超市缺乏保护，这让她在工作时感到不舒服。  4  然而，超市的发言人表示，超市已对这些事件采取了强有力的应对措施。“过去一年，我们店里很少发生顾客恶劣行为的案例。在极少数情况下出现的顾客恶劣行为，我们采取了强有力的应对措施，包括禁止该顾客进入超市。”

3.墨尔本一家超市的员工签署联名信的目的是什么？

A)为了要求更高的工资。

B)为了要求更好的医疗服务。

C)为了要求得到一名固定的保安。

D)为了解雇那位脾气差的主管。

4.关于员工的要求，超市的发言人说了什么？

A)超市已经采取强有力的措施。

B)超市会把顾客需求放在首位。

C)超市会认真对待员工的请求。

D)超市正在向警方寻求帮助。