W: Next, please.

M: Yes, I’d like to book two train tickets to London tomorrow morning, please.

W: Okay. What time would you like to go?

M: Well, after the rush hour, I think. We’d like to avoid the crowds if possible. So, probably sometime around 10 o’clock.

W: No problem. Just give me a minute. There’s one here at 9:47, then one at 10:12, and then a third at 10:26.

M: The one at 10:12 sounds good.

W: All right. Would you like to sit in first or second class?

M: Second class is fine. Thanks. Is there any chance we could have a window seat for one of those?

W: No problem. And I’ve booked those seats next to each other for you. The total price is 36 pounds, 50 cents. Is there anything else?

M: Yes, actually, we’ll be taking our bicycles with us. What is the arrangement for that? And will it cost extra?

W: It’s no extra cost. The price will be the same. All you need to do is wait at the far end of the platform. When the train arrives, tell the train guard where you’re going, and he will help you secure the bicycles in the last carriage and give you a ticket. Then you can walk down through the train to your carriage and take your seats. When you arrive in London, hand the ticket to the guard and he will return the bicycles to you.

M: Thank you for the information. That’s very helpful.

Q8: When would the man like to leave for London?
Q9: What is the man's other request?
Q10: Where should the man wait for the train?
Q11: What should the man do to collect the bicycles?