Section A
Directions: In this section, there is a passage with ten blanks. You are required to select one word for each blank from a list of choices given in a word bank following the passage. Read the passage through carefully before making your choices. Each choice in the bank is identified by a letter. Please mark the corresponding letter for each item on Answer Sheet 2 with a single line through the centre. You may not use any of the words in the bank more than once.

Nowadays you can’t buy anything without then being asked to provide a rating of a company’s performance on a five-star scale.
I’ve been asked to rate my “store    26    ” on the EFTPOS terminal before I can pay. Even the most    27    activities, such as calling Telstra or picking up a parcel from Australia Post, are followed by texts or emails with surveys asking, “How did we do?”
Online purchases are    28    followed up by a customer satisfaction survey. Companies are so    29    for a hit of stars that if you delete the survey the company sends you another one.
We’re    30    to rate our apps when we’ve barely had a chance to use them. One online course provider I use asks you what you think of the course after you’ve only completed    31    2 per cent of it.
Economist Jason Murphy says that companies use customer satisfaction ratings because a    32    display of star feedback has become the nuclear power sources of the modern economy.
However, you can’t help but    33    if these companies are basing their business on fabrications（捏造的东西）. I    34    that with online surveys I just click the    35    that’s closest to my mouse cursor（光标） to get the damn thing off my screen. Often the star rating I give has far more to do with the kind of day I’m having than the purchase I just made.

A）announce   B）commonplace   C）confess   D）desperate   E）experience   F）fascinated   G）option   H）promoted   I）roughly   J）routinely   K）shining   L）showering   M）variety   N）voyage   O）wonder